Sprint Nextel customer service rep. harasses client; Sprint cancels his account
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Sprint Nextel customer service rep. harasses client; Sprint cancels his account

Sunday, July 22, 2007

Virginia – Joshua Brady, a former Sprint Nextel customer, has had his cellular phone account shut off, but not because he wasn’t paying the phone bill, or even because he was late on payments, but because a customer service representative who assisted him, began to call him outside of her job, and make death threats to him in September of 2006. She was never fired for her actions, Brady says.

Brady has agreed to be interviewed by Wikinews to tell his story. All information and claims have been logged with Brady’s attorney and federal authorities.

The representative from Sprint Nextel, who for safety reasons is only being identified as Jessica, was working at the company’s call center in Ontario, Canada where Brady’s call to customer service was directed. According to Brady, Jessica then began to call him outside of her job duties at the call center after their first contact.

Brady called the center around 6:00 p.m. (eastern time) on a Saturday and attempted to receive help on a billing question and to find a way to stop prank calls. Brady requested a “soc code”, a code placed into the phone, that would allow for the number that was pranking him to be blocked. Unfortunately, Jessica did not know what that was, but tried unsuccessfully to find it. According to Brady, the only thing she could find was “the ANI feature call centers have.”

Brady then described to Jessica the billing issue he was having. He was being charged “for text messages I was not making”, even though he had unlimited text messaging with his billing plan. Meanwhile, Jessica called for a supervisor to help locate the code. As this customer service request over the phone was taking quite a bit of time, the two of them then started to discuss what two people would normally discuss if just chatting; sports, the weather, movies and music and if Virginia was a nice place to go on vacation. The supervisor then came by Jessica’s station with no luck on finding a code.

Later that night, around 10:30 p.m., Brady received a call. He answered it and much to his surprise, it was Jessica. He answered the phone with the usual “hello” and the voice on the other end answered with “hello Josh.” Brady was “surprised” that she had not said “hello Mr. Brady.”

“I then asked who it was, and she said Jessica. She told me about her day, and hoped that I did not mind her calling.” Then according to Brady, she started to describe how much she hated working in a call center, and how the job “pays the bills”, and asked if she could “come visit me sometime”. Brady said that he “immediately started to record” the call. Brady also stated that Jessica was not aware she was being recorded, and that further conversations were recorded without her knowing.

The call lasted about 15 minutes, but Brady said she “spoke so fast and moved along through things” that he “didn’t have a chance to talk if I wanted to. It [the call] ended with me interrupting her and telling her I had to go to dinner with a friend.”

Brady immediately called customer care back and reported Jessica’s actions to a supervisor (Jason), and the Floor Manager (Also named Jessica) at the Coos Bay call center, which is where his call happened to be directed. The advice he received was to “play along” and continue to report her actions until they could locate someone “better equipped” to handle the situation.

Jessica then began to call “about every other day or so” which turned out to be almost 30 calls, according to Brady who reported each call she made to Sprint Nextel.

Sprint Nextel then told Jessica to cease and desist all contact with Brady, but that didn’t stop Jessica from contacting him. She somehow found out the screen-name of his AOL Instant Messenger account, and left messages threatening to kill him. Brady logged the messages and faxed them to Sprint, who about a week later sent Brady a letter, saying that his accounts have been terminated.

“The purpose of this letter is to inform our that our office has received a complaint regarding your recent questionable interactions with our customer care group. Recent interactions with our company have prompted us to formally contact you. Sprint Nextel terms and conditions state that “termination of services. consistent with this agreement…”, said the letter from Sprint Nextel.

Brady states that Jessica is still employed with Sprint Nextel, despite the fact that all instant messages left by Jessica were forwarded to Sprint Nextel.

As recently as July 10, 2007, as many as 1,000 accounts were terminated by Sprint Nextel because customers were complaining too much and asking too many questions about billing.

“While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time had led us to determine that we are unable to meet your current wireless needs,” said one letter to a sprint customer as recent as June 29, 2007. The letter states that the service will be terminated just one day after the letter was written despite saying they “understand switching to a new carrier causes an inconvenience.”

Two weeks ago, Sprint addressed the media about the mass-cancellations. “These accounts have been researched very carefully,” Sprint spokeswoman Roni Singleton said. “We feel strongly that the decisions we made, we stand by them. These decisions weren’t made lightly.”

“If the average person is calling less than once per month and these people are calling 40 or 50 times more, that takes away from customer service,” Singleton said. “Our priority is to improve the customer experience.”

Wikinews sent e-mails to Sprint Nextel on July 20 regarding the Brady incident; to date no response has been received.

Update: On July 23, 2007, Wikinews received an email response from a Sprint representative, going to some length to explain the termination of the customers who were calling up to hundreds of times a month. No information was given on the Brady case covered in this article; “customer privacy considerations” were cited as the reason and “no comment” was Sprint’s reply.

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Sandra Fluke insists she will not be silenced
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Sandra Fluke insists she will not be silenced

Wednesday, March 14, 2012

In an opinion piece published by CNN on Tuesday, Georgetown University law student and women’s rights advocate Sandra Fluke insisted she will not allow slurs from critics to silence her and other women from continuing to speak out on issues regarding women’s health and contraception.

Fluke has faced slurs and personal attacks after speaking before the House Democratic Steering and Policy Committee in the United States House of Representatives about women’s health and contraception. She was called a “slut” and a “prostitute” by talk radio show host Rush Limbaugh. In response to these attacks, Fluke has received public support from women, members of the media, and politicians including the President of the United States.

Attacking me and women who use contraception by calling us prostitutes and worse cannot silence us.

In her piece for CNN, Fluke took the opportunity to thank her supporters, writing, “By now, many have heard the stories I wanted to share thanks to the congressional leaders and members of the media who have supported me and millions of women in speaking out.” She characterized the “opponents of reproductive health access” who issued personal attacks against her as being motivated by an attempt to change the topic of conversation away from a dialogue about women’s health, and “to silence women’s voices regarding their own health care.”

Fluke wrote that the efforts by some to drown out women from speaking out about women’s health were unsuccessful. She came to this conclusion due to the multitude of positive comments and encouragement sent to her by both female and male individuals urging that contraception medication be considered a medical necessity.

Asserting that she would not remain silent on this issue of women’s health, Fluke wrote, “Attacking me and women who use contraception by calling us prostitutes and worse cannot silence us.”

She noted that a significant majority of women have utilized contraception medication, and commented that there exists a social disconnect between politicians attempting to make it more difficult for women to access this type of health care, and the views of society-at-large about the matter: “Restricting access to such a basic health care service, which 99% of sexually experienced American women have used and 62% of American women are using right now, is out of touch with public sentiment.”

Fluke concluded her piece by emphasizing that those in power should not govern based on ideology: “I am proud to stand with the millions of women and men who recognize that our government should legislate according to the reality of our lives — not for ideology.”

After being banned by Congressman Darrell Issa from speaking before a Committee on Oversight and Government Reform hearing on February 16 which consisted mainly of male panelists, Fluke appeared before a meeting of the House Democratic Steering and Policy Committee convened by Minority leader of the United States House of Representatives Nancy Pelosi on February 23.

Fluke spoke to the committee about the need for contraception to be covered by health care plans offered by employers, as a matter integral to women’s health. She cited multiple cases where women take contraception medication as part of their health care for treatment of medical conditions unrelated to birth control, including two women who suffer from polycystic ovarian syndrome, a woman who is afflicted with endometriosis and another who takes contraception in order to prevent seizures.

Time and time again, women have been silenced in this discussion, a discussion about our own very personal health care decisions.

Speaking before the United States Senate on February 17 along with fellow members Patty Murray, Kirsten Gillibrand, Barbara Boxer, and Charles Schumer, Senator Jeanne Shaheen of New Hampshire expressed her support for Fluke. Like Fluke, Senator Shaheen pointed out the need not to silence the voices of women in the public government debate about women’s health care: “Time and time again, women have been silenced in this discussion, a discussion about our own very personal health care decisions.” Senator Shaheen concluded her remarks with an explanation as to why she believes women should have significant representation in discussions about their health care: “Women deserve a voice in this debate because, after all, in the end this is about our health and it is about a health care decision that is between women, their families, their doctors, and their own faith.”

President Barack Obama called Fluke on March 2 to express his support for her courage to speak out on issues of women’s health. In his first press conference of 2012 on March 6, he discussed his reasons for deciding to call Fluke.

The President cited his personal thoughts about his own two daughters: “And the reason I called Ms. Fluke is because I thought about Malia and Sasha [Obama’s daughters], and one of the things I want them to do as they get older is to engage in issues they care about, even ones I may not agree with them on. I want them to be able to speak their mind in a civil and thoughtful way. And I don’t want them attacked or called horrible names because they’re being good citizens.”

President Obama went on to state that Fluke served as a positive role model for citizen participation in democracy and society: “And I wanted Sandra to know that I thought her parents should be proud of her, and that we want to send a message to all our young people that being part of a democracy involves argument and disagreements and debate, and we want you to be engaged, and there’s a way to do it that doesn’t involve you being demeaned and insulted, particularly when you’re a private citizen.”

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10 Top Uses For Excel In A Debt Collections Business

When you run a business from home, you need all of the tools at your disposal to make keeping track of the details easier — but some tools, like Microsoft Excel, can take a startling array of forms. A collections business can utilize Microsoft Excel in several mundane and a few very startling ways.

Templates

There are tens of thousands of templates for Excel on the web, not to mention the dozens it comes prepackaged with. Check out a few that a debt collection agency can well use:

SLAs — While most of your service-level agreement will be in text form, there is always a page that requires some of Excel’s organizational capacity — the costs page. With Excel, it’s easy to manipulate cost-per-X, overtime agreements, what charges your contractor will authorize, and more.

Background Checks — One of the more important aspects of a solid debt collections effort is collecting all of the information you can about your debtor. With an in-depth background check template, you can simplify the process by using drop-down menus rather than manually-typed entries, and you can make sure that all of the questions get answered.

[youtube]http://www.youtube.com/watch?v=r6nB_-wNIUI[/youtube]

Employee Training Records — There are a lot of things that a debt collection agent needs to know, especially about the Fair Debt Collection laws. By putting together an exhaustive list and checking off when an employee has been trained on an item, you not only ensure that employees ARE fully trained, but you have the records to prove it.

Receipts — Debt collection receipts can vary in complexity from simple notes to full-page outlines of what’s been paid, what is owed, what is accruing interest at what rate, and how long it will take to pay off the debts at the current rate. Excel templates can do the latter with ease.

Marketing

Every startup debt collection agency faces challenges when it comes to getting clients. A few choice Excel tricks can make this a much easier process.

Direct Mail — For a third-party agency, getting customers is all about finding companies interested in selling you their debt. Contacting a mailing list renter that specializes in first-party collections groups and using Mail Merge to create a form letter announcing your service is easy with Excel.

Online Advertising — Keywords are king when it comes to online marketing. Get a pro to do research what keywords you should use, but request the results in Excel, so that you can sort by any of the several variables each keyword has, and find the best most easily.

The Back End

Excel spreadsheets can take care of much more than the financial paperwork in your back office.

Scheduling — Excel can easily produce both numerical and graphical schedules so that you can easily take notes or see potential scheduling conflicts.

Customer Tracking — There are a myriad of different options that a customer can take when it comes to servicing his debt. Excel can whip up a quick plan that will automatically calculate interest and the pay-off debt.

Inventory — Even a small business with few employees can go through a staggering variety of amount of supplies in a month. With Excel, you can keep inventory and know what you need to order when — but you can also project business a few weeks ahead so you can modify orders based on any potential downturns.

Article Source: sooperarticles.com/business-articles/freelance-home-business-articles/10-top-uses-excel-debt-collections-business-114651.html

About Author:

Jen Morrison is a writer for LastMinuteTraining.ca. Canada’s largest online marketplace for training. They provide access to Excel training in Toronto and in most other major centers across Canada.Author: Jen Morrison

Pixar Studios animator Bud Luckey, designer of Toy Story’s Woody, dies aged 83
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Pixar Studios animator Bud Luckey, designer of Toy Story’s Woody, dies aged 83

Tuesday, February 27, 2018

On Saturday, William Luckey, also known as Bud Luckey, US animator who designed Pixar Animation Studios’ Toy Story character Sheriff Woody, died in a hospital in Newton, Connecticut; his son Andy Luckey announced the death via a Facebook post. Bud Luckey was 83 years old.

Luckey was born in Billings, Montana on July 28, 1934. He was known for animating counting songs for Sesame Street in collaboration with music of Turk Murphy and lyrics by Donald Hadley. In 1992, Luckey joined Pixar. “He was the fifth animator hired here at Pixar”, Pixar’s animating chief John Lasseter once noted.

He designed Sheriff Woody for Pixar’s first feature film Toy Story which was released in 1995. He also voiced Rick Dicker in Pixar’s 2004 movie The Incredibles and Chuckles the Clown in 2010’s Toy Story 3. Luckey had also designed characters for other Pixar movies including A Bug’s Life, Monsters, Inc. and Cars. He also voiced Eeyore, the donkey, in 2011’s Disney movie Winnie the Pooh.

In 2004, Bud Luckey was nominated for an Academy Award for Boundin’, a short film he wrote, directed, narrated, and sang. He received the Annie Award for that five-minute short. Luckey retired as an animator in 2008, but kept working as a voice artist until 2014.

Pixar’s official Twitter handle tweeted: “Thank you, Bud Luckey, to infinity and beyond. (July 28, 1934 – February 24, 2018)”. Lee Unkrich, director of Toy Story 3 and Coco, tweeted, “So sad to hear that Bud Luckey passed away today. He voiced Chuckles in Toy Story 3, but that was the least of his many amazing accomplishments. A tweet is not sufficient to sing his praises.”

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Wikinews Shorts: April 26, 2007
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Wikinews Shorts: April 26, 2007

A compilation of brief news reports for Thursday, April 26, 2007.

The Dow Jones Industrial Average closed at an all time record high of 13,089.89. The Dow climbed 1.05% [135.95 points] at its closing bell.

On February 27, the Dow had a record for the worst day since 2001 and plunged over 400.00 points by the closing bell, after the stock exchanges in Asia had a steep loss on the same day.

Sources


A group of around 30 or 40 anarchists launched an attack against a police station in Exarchia, a busy district in central Athens, in Greece. Meanwhile, another 70 hooded individuals launched other attacks. They set fire to vehicles, politician’s offices at the Kolonaki area and various bank departments in Exarhia. Greek Riot police responded with tear gas, while the fight between anarchists and the police still takes place in streets around the University of Athens. It is believed that the youths launched the attack in order to demonstrate their support to prisoners who started an uprising in three major prisons. Another demonstration takes place in Thessaloniki, but without any clashes, so far.

Sources


The United States Senate today passed a spending bill that sets a target date of March 31, 2008 for a complete pull-out of United States forces from Iraq. The House of Representatives has already passed a similar measure. The bill also includes US$100 billion for the continuing operations in Iraq and Afghanistan.

US President George W. Bush “will veto this legislation,” said White House spokesperson Dana Perino. “The president is determined to win in Iraq. The bill they sent us today is mission defeated.”

Related news

Sources


Colombia was faced with a nationwide electricity outage at 10:15 a.m. local time today. Traffic chaos and people trapped in elevators has been reported. Hospitals and airports continued operations, using their own backup generators.

Speaking on local radio, President Alvaro Uribe said, “It appears to have affected all of the country.”

“The blackout was caused by a failure at an energy substation in northern Bogota. We do not know what type of failure it was,” Manuel Maiguashca, vice minister of energy and mines, told reporters. Speculation that the outage was caused by left wing rebels was dismissed by officials.

Sources


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US Federal Reserve prepares to take over AIG
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US Federal Reserve prepares to take over AIG

Wednesday, September 17, 2008

The Federal Reserve took over American International Group (AIG) on Tuesday in an US$85 billion loan, in exchange for a 79.9% stake in the company.

A press release issued Tuesday stated that “the Board determined that, in current circumstances, a disorderly failure of AIG could add to already significant levels of financial market fragility and lead to substantially higher borrowing costs, reduced household wealth, and materially weaker economic performance.”

The deal allows AIG to draw up to US$85 billion in loans over the next 24 months to shore up the orderly sale of various divisions of the company without further interruption to the economy. In exchange, the Federal Reserve will have a 79.9% equity stake, primarily in the form of equity participation notes. The loan carries an interest rate of LIBOR plus 850 points. Should AIG fail, the loan is covered completely by company assets. Should AIG recover however, taxpayers could potentially recover large profits.

This news comes on the heels of the Federal Reserve refusing to bail out Lehman Brothers, forcing the company to file for bankruptcy on Monday after Bank of America(BoA) and Barclays PLC pulled out of negotiations over the weekend. The fact that AIG has thousands of divisions engaged in business across the globe sets them apart from the recent problems with other banks. AIG was built up over the last several years via the buyouts and mergers of many companies around the world, offering AIG’s stockholders a diverse base of income which allowed it to steadily increase profits.

It is this interconnectedness that had the Federal Reserve worried. Should AIG collapse, it could set off a global chain reaction in multiple markets. In an interview with the New York Times, former Treasury official Roger Altman said, “It’s the interconnectedness and the fear of the unknown. The prospect of the world’s largest insurer failing, together with the interconnectedness and the uncertainty about the collateral damage — that’s why it’s scaring people so much.”

While AIG, like many other banks, found itself embroiled in the middle of the sub-mortgage lending crisis, AIG has also been struggling to deal with controversies in other complex financial instruments such as credit default swaps. These markets have been exploding for several years, but due to lack of regulation by the government, recent reversals have seen AIG’s stock value tumble by over 90 percent in the last year.

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Why Buyers Should Turn To Remax In Calgary

byAlma Abell

Many sellers understand the importance of hiring a real estate agent to help them sell their homes. However, when you’re buying, you may feel hiring an agent is unnecessary. If you’re ready to start looking at homes for sale so you can buy a new one, you may want to consider working with Remax in Calgary. This real estate agency will ensure a positive buying experience.

Save Time

If you’ve ever looked through home listings, you know how many there are at any given time. It can take a lot of time to sift through them all and determine which homes are most likely to meet your requirements. A real estate agent from Remax in Calgary will ask about what you are looking for in a home, including your price range, and then present you with a shortened list of properties that best meet your needs.

Represent Your Interests

The seller’s agent isn’t going to represent your best interests when you are the buyer. They will be looking to get the highest selling price possible. While they still must follow all the same rules and aren’t legally allowed to mislead you. However, when you have an agent of your own, you can feel confident they will guide you along the right path so your purchase goes as smoothly as possible and you get a fair price. The good news is their payment comes out of the profits from the sale, not your pocket.

Get Results

It can be frustrating not to understand how the buying process works and find yourself outbid on home after home. To reduce the risk of this happening repeatedly, hiring an agent from Remax in Calgary can be the answer to all your problems. They can help you make the right decision so your offer is accepted more quickly.

Even buyers need the help of Remax in Calgary. Visit the Gagan Bilga Team website to learn more.

Bat for Lashes plays the Bowery Ballroom: an Interview with Natasha Khan
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Bat for Lashes plays the Bowery Ballroom: an Interview with Natasha Khan

Friday, September 28, 2007

Bat for Lashes is the doppelgänger band ego of one of the leading millennial lights in British music, Natasha Khan. Caroline Weeks, Abi Fry and Lizzy Carey comprise the aurora borealis that backs this haunting, shimmering zither and glockenspiel peacock, and the only complaint coming from the audience at the Bowery Ballroom last Tuesday was that they could not camp out all night underneath these celestial bodies.

We live in the age of the lazy tendency to categorize the work of one artist against another, and Khan has had endless exultations as the next Björk and Kate Bush; Sixousie Sioux, Stevie Nicks, Sinead O’Connor, the list goes on until it is almost meaningless as comparison does little justice to the sound and vision of the band. “I think Bat For Lashes are beyond a trend or fashion band,” said Jefferson Hack, publisher of Dazed & Confused magazine. “[Khan] has an ancient power…she is in part shamanic.” She describes her aesthetic as “powerful women with a cosmic edge” as seen in Jane Birkin, Nico and Cleopatra. And these women are being heard. “I love the harpsichord and the sexual ghost voices and bowed saws,” said Radiohead‘s Thom Yorke of the track Horse and I. “This song seems to come from the world of Grimm’s fairytales.”

Bat’s debut album, Fur And Gold, was nominated for the 2007 Mercury Prize, and they were seen as the dark horse favorite until it was announced Klaxons had won. Even Ladbrokes, the largest gambling company in the United Kingdom, had put their money on Bat for Lashes. “It was a surprise that Klaxons won,” said Khan, “but I think everyone up for the award is brilliant and would have deserved to win.”

Natasha recently spoke with David Shankbone about art, transvestism and drug use in the music business.


DS: Do you have any favorite books?

NK: [Laughs] I’m not the best about finishing books. What I usually do is I will get into a book for a period of time, and then I will dip into it and get the inspiration and transformation in my mind that I need, and then put it away and come back to it. But I have a select rotation of cool books, like Women Who Run With the Wolves by Clarissa Pinkola Estés and Little Birds by Anaïs Nin. Recently, Catching the Big Fish by David Lynch.

DS: Lynch just came out with a movie last year called Inland Empire. I interviewed John Vanderslice last night at the Bowery Ballroom and he raved about it!

NK: I haven’t seen it yet!

DS: Do you notice a difference between playing in front of British and American audiences?

NK: The U.S. audiences are much more full of expression and noises and jubilation. They are like, “Welcome to New York, Baby!” “You’re Awesome!” and stuff like that. Whereas in England they tend to be a lot more reserved. Well, the English are, but it is such a diverse culture you will get the Spanish and Italian gay guys at the front who are going crazy. I definitely think in America they are much more open and there is more excitement, which is really cool.

DS: How many instruments do you play and, please, include the glockenspiel in that number.

NK: [Laughs] I think the number is limitless, hopefully. I try my hand at anything I can contribute; I only just picked up the bass, really—

DS: –I have a great photo of you playing the bass.

NK: I don’t think I’m very good…

DS: You look cool with it!

NK: [Laughs] Fine. The glockenspiel…piano, mainly, and also the harp. Guitar, I like playing percussion and drumming. I usually speak with all my drummers so that I write my songs with them in mind, and we’ll have bass sounds, choir sounds, and then you can multi-task with all these orchestral sounds. Through the magic medium of technology I can play all kinds of sounds, double bass and stuff.

DS: Do you design your own clothes?

NK: All four of us girls love vintage shopping and charity shops. We don’t have a stylist who tells us what to wear, it’s all very much our own natural styles coming through. And for me, personally, I like to wear jewelery. On the night of the New York show that top I was wearing was made especially for me as a gift by these New York designers called Pepper + Pistol. And there’s also my boyfriend, who is an amazing musician—

DS: —that’s Will Lemon from Moon and Moon, right? There is such good buzz about them here in New York.

NK: Yes! They have an album coming out in February and it will fucking blow your mind! I think you would love it, it’s an incredible masterpiece. It’s really exciting, I’m hoping we can do a crazy double unfolding caravan show, the Bat for Lashes album and the new Moon and Moon album: that would be really theatrical and amazing! Will prints a lot of my T-shirts because he does amazing tapestries and silkscreen printing on clothes. When we play there’s a velvety kind of tapestry on the keyboard table that he made. So I wear a lot of his things, thrift store stuff, old bits of jewelry and antique pieces.

DS: You are often compared to Björk and Kate Bush; do those constant comparisons tend to bother you as an artist who is trying to define herself on her own terms?

NK: No, I mean, I guess that in the past it bothered me, but now I just feel really confident and sure that as time goes on my musical style and my writing is taking a pace of its own, and I think in time the music will speak for itself and people will see that I’m obviously doing something different. Those women are fantastic, strong, risk-taking artists—

DS: —as are you—

NK: —thank you, and that’s a great tradition to be part of, and when I look at artists like Björk and Kate Bush, I think of them as being like older sisters that have come before; they are kind of like an amazing support network that comes with me.

DS: I’d imagine it’s preferable to be considered the next Björk or Kate Bush instead of the next Britney.

NK: [Laughs] Totally! Exactly! I mean, could you imagine—oh, no I’m not going to try to offend anyone now! [Laughs] Let’s leave it there.

DS: Does music feed your artwork, or does you artwork feed your music more? Or is the relationship completely symbiotic?

NK: I think it’s pretty back-and-forth. I think when I have blocks in either of those area, I tend to emphasize the other. If I’m finding it really difficult to write something I know that I need to go investigate it in a more visual way, and I’ll start to gather images and take photographs and make notes and make collages and start looking to photographers and filmmakers to give me a more grounded sense of the place that I’m writing about, whether it’s in my imagination or in the characters. Whenever I’m writing music it’s a very visual place in my mind. It has a location full of characters and colors and landscapes, so those two things really compliment each other, and they help the other one to blossom and support the other. They are like brother and sister.

DS: When you are composing music, do you see notes and words as colors and images in your mind, and then you put those down on paper?

NK: Yes. When I’m writing songs, especially lately because I think the next album has a fairly strong concept behind it and I’m writing the songs, really imagining them, so I’m very immersed into the concept of the album and the story that is there through the album. It’s the same as when I’m playing live, I will imagine I see a forest of pine trees and sky all around me and the audience, and it really helps me. Or I’ll just imagine midnight blue and emerald green, those kind of Eighties colors, and they help me.

DS: Is it always pine trees that you see?

NK: Yes, pine trees and sky, I guess.

DS: What things in nature inspire you?

NK: I feel drained thematically if I’m in the city too long. I think that when I’m in nature—for example, I went to Big Sur last year on a road trip and just looking up and seeing dark shadows of trees and starry skies really gets me and makes me feel happy. I would sit right by the sea, and any time I have been a bit stuck I will go for a long walk along the ocean and it’s just really good to see vast horizons, I think, and epic, huge, all-encompassing visions of nature really humble you and give you a good sense of perspective and the fact that you are just a small particle of energy that is vibrating along with everything else. That really helps.

DS: Are there man-made things that inspire you?

NK: Things that are more cultural, like open air cinemas, old Peruvian flats and the Chelsea Hotel. Funny old drag queen karaoke bars…

DS: I photographed some of the famous drag queens here in New York. They are just such great creatures to photograph; they will do just about anything for the camera. I photographed a famous drag queen named Miss Understood who is the emcee at a drag queen restaurant here named Lucky Cheng’s. We were out in front of Lucky Cheng’s taking photographs and a bus was coming down First Avenue, and I said, “Go out and stop that bus!” and she did! It’s an amazing shot.

NK: Oh. My. God.

DS: If you go on her Wikipedia article it’s there.

NK: That’s so cool. I’m really getting into that whole psychedelic sixties and seventies Paris Is Burning and Jack Smith and the Destruction of Atlantis. Things like The Cockettes. There seems to be a bit of a revolution coming through that kind of psychedelic drag queen theater.

DS: There are just so few areas left where there is natural edge and art that is not contrived. It’s taking a contrived thing like changing your gender, but in the backdrop of how that is still so socially unacceptable.

NK: Yeah, the theatrics and creativity that go into that really get me. I’m thinking about The Fisher King…do you know that drag queen in The Fisher King? There’s this really bad and amazing drag queen guy in it who is so vulnerable and sensitive. He sings these amazing songs but he has this really terrible drug problem, I think, or maybe it’s a drink problem. It’s so bordering on the line between fabulous and those people you see who are so in love with the idea of beauty and elevation and the glitz and the glamor of love and beauty, but then there’s this really dark, tragic side. It’s presented together in this confusing and bewildering way, and it always just gets to me. I find it really intriguing.

DS: How are you received in the Pakistani community?

NK: [Laughs] I have absolutely no idea! You should probably ask another question, because I have no idea. I don’t have contact with that side of my family anymore.

DS: When you see artists like Pete Doherty or Amy Winehouse out on these suicidal binges of drug use, what do you think as a musician? What do you get from what you see them go through in their personal lives and with their music?

NK: It’s difficult. The drugs thing was never important to me, it was the music and expression and the way he delivered his music, and I think there’s a strange kind of romantic delusion in the media, and the music media especially, where they are obsessed with people who have terrible drug problems. I think that’s always been the way, though, since Billie Holiday. The thing that I’m questioning now is that it seems now the celebrity angle means that the lifestyle takes over from the actual music. In the past people who had musical genius, unfortunately their personal lives came into play, but maybe that added a level of romance, which I think is pretty uncool, but, whatever. I think that as long as the lifestyle doesn’t precede the talent and the music, that’s okay, but it always feels uncomfortable for me when people’s music goes really far and if you took away the hysteria and propaganda of it, would the music still stand up? That’s my question. Just for me, I’m just glad I don’t do heavy drugs and I don’t have that kind of problem, thank God. I feel that’s a responsibility you have, to present that there’s a power in integrity and strength and in the lifestyle that comes from self-love and assuredness and positivity. I think there’s a real big place for that, but it doesn’t really get as much of that “Rock n’ Roll” play or whatever.

DS: Is it difficult to come to the United States to play considering all the wars we start?

NK: As an English person I feel equally as responsible for that kind of shit. I think it is a collective consciousness that allows violence and those kinds of things to continue, and I think that our governments should be ashamed of themselves. But at the same time, it’s a responsibility of all of our countries, no matter where you are in the world to promote a peaceful lifestyle and not to consciously allow these conflicts to continue. At the same time, I find it difficult to judge because I think that the world is full of shades of light and dark, from spectrums of pure light and pure darkness, and that’s the way human nature and nature itself has always been. It’s difficult, but it’s just a process, and it’s the big creature that’s the world; humankind is a big creature that is learning all the time. And we have to go through these processes of learning to see what is right.
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Australian researchers confirm stress makes you sick
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Australian researchers confirm stress makes you sick

Wednesday, December 7, 2005

Australian researchers say they have scientifically proven that stress causes sickness. The Garvan Institute in Sydney has discovered that a hormone, known as neuropeptide Y (NPY) is released into the body during times of stress. Their findings show the hormone can stop the immune system from functioning properly.

“Neuropeptide Y is one of those hormones that gets unregulated or released from neurones when stressful situations occur…it’s known for example that it regulates blood pressure and heart rates so your heart rate goes up but it hasn’t been known that it actually can affect immune cells as well,” said Professor Herbert Herzog, one of the researchers.

Herzog feels it is good to finally have proof of something people have suspected for so long.

“Now we have proven without doubt that there is a direct link and that stress can weaken the immune system and that makes you more vulnerable when you for example have a cold or flu and even in the more serious situations such as cancer can be enhanced in these situations,” said Herzog.

The Garvan Institute study centres on two key events that enable the human body to recognise foreign substances and control invaders. When our body encounters a pathogen (bacteria and viruses), the immune cells retain and interrogate suspects. Their activation is made possible by NPY. These cells then return to the lymph nodes, which are found all over the body, with information about the foreign invaders. The lymph nodes are where decisions about defence are made.

“Most of us expect to come down with a cold or other illness when we are under pressure, but until now we have mostly had circumstantial evidence for a link between the brain and the immune system,” said lead Garvan researcher, associate Professor Fabienne Mackay. “During periods of stress, nerves release a lot of NPY and it gets into the bloodstream, where it directly impacts on the cells in the immune system that look out for and destroy pathogens (bacteria and viruses) in the body.”

In the case of bacteria and viruses, TH1 cells are part of the attack team that is sent out on the ‘search and destroy’ mission. But when their job is done they need to be turned ‘off’ and the immune system reset. The same hormone, NPY, that activates the sentry cells now prompts the TH1 cells to slow down and die.

“Under normal conditions, circulating immune cells produce small amounts of NPY, which enables the immune cells on sentry duty and the TH1 immune cells to operate – it’s a yin and yang kind of situation. But too much NPY means that the TH1 attack is prevented despite the foreign invaders being identified – and this is what happens during stress,” added McKay.

The impact of stress on the body has been observed in athletes. Ph. D researcher at the University of Queensland, Luke Spence, together with the Australian Institute of Sport, studied elite and recreational athletes over five months.

They found elite athletes were more susceptible to respiratory diseases under stress.

“A lot of elite athletes put themselves through vast amounts of physical stress in their training, but also their emotional, psychological stress of feeling the pressure of Australia on their shoulders, wanting to compete and wanting to do their best,” said Spence.

It’s not just athletes who are prone to stress. Pressures at work and at home may cause emotional and mental stress that can be equally damaging. Almost a third of all work absenteeism in Australia is due to illness, costing employers over $10 billion a year.

“I think it has a huge impact for the work force and also for employers – if their employees are constantly stressed, constantly under pressure, they are more likely to get sick,” Spence said.

Further research could lead to the development of new drugs which may inhibit the action of the neuropeptide Y hormone.

Herzog warns people to minimise stress before it becomes a problem.

“Relaxation methods like yoga will help you to prevent that but there will still be people out there that are not responding to that and treatment by interfering with the system will be important,” he said. “There’s obviously some time until such a treatment will be available but this is something we will definitely work towards.”

The Garvan research will be published in the Journal of Experimental Medicine, Volume 202, No. 11.

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Dangers Associated With Cosmetic Surgery

Dangers Associated with Cosmetic Surgery

by

RitePen

Some of the dangers are also associated with cosmetic surgery which may be beneficial and in the other case it may also be harmful for many people too. Cosmetic surgery is the type of surgery that is being increasing on a greater extent and it is being liked by many people too and on the other hand it is also becoming more and more popular among many people. Most of the people living in this world prefer to use cosmetic surgery as it gives greater and beneficial results to people and it also tries to make people look smart and best at any cost.

Undergoing through the cosmetic surgery may lead some of the dangerous effects on people and those effects can somehow be a bit hazardous for the health of people though. People must know about all the dangers and risk of all the surgeries and same happens o be with the cosmetic surgery too. Before the treatment its dangers must be known by people and then the person must decide about the undergoing of the treatment. Through this all the benefits and negative aspects of the surgery would be known and hence then people can get good and better results. Pain had been found to be one of the major danger that most of the people may have to suffer when undergoing the treatment and in many cases after the undergoing of the treatment people may have to suffer from the pain afterwards too.

[youtube]http://www.youtube.com/watch?v=w25bpICb4ss[/youtube]

Pain is a sort of danger that is given to people in most cases and in some cases this may not be true. Through the introduction of pain in the body of people, the daily activities of the person are disturbed to a larger e and in order to get relief from the pain, the person can use any sort of medicines regarding the pain and in other cases an ice pack may also help to reduce pain too. The main may be revisited for a longer time period and the entire life of the person is disturbed. On the other hand while undergoing the surgery the person may have to suffer from sort of complications which as a result make the surgery a problem for the surgeon but the great and expert surgeons can handle each and every type of surgery. In this case the after effects of the surgery may not be up to the expectations of people as some of the complications were aroused in the surgery.

To avoid all these happenings and complications it is the duty of the person to contact the best suitable person for the cosmetic surgery and even the person must ensure that the hospital where that person is going must also be a renowned one and on the other hand it must also possess some of the experts for the treatment of the surgery. Many methods of cosmetic surgery can be found by people but in some cases those methods may be harmful for the person and somewhat may also be difficult too.

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Dermatologist Alexandria

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