Category:June 27, 2006
Sunday, July 22, 2007
Virginia – Joshua Brady, a former Sprint Nextel customer, has had his cellular phone account shut off, but not because he wasn’t paying the phone bill, or even because he was late on payments, but because a customer service representative who assisted him, began to call him outside of her job, and make death threats to him in September of 2006. She was never fired for her actions, Brady says.
Brady has agreed to be interviewed by Wikinews to tell his story. All information and claims have been logged with Brady’s attorney and federal authorities.
The representative from Sprint Nextel, who for safety reasons is only being identified as Jessica, was working at the company’s call center in Ontario, Canada where Brady’s call to customer service was directed. According to Brady, Jessica then began to call him outside of her job duties at the call center after their first contact.
Brady called the center around 6:00 p.m. (eastern time) on a Saturday and attempted to receive help on a billing question and to find a way to stop prank calls. Brady requested a “soc code”, a code placed into the phone, that would allow for the number that was pranking him to be blocked. Unfortunately, Jessica did not know what that was, but tried unsuccessfully to find it. According to Brady, the only thing she could find was “the ANI feature call centers have.”
Brady then described to Jessica the billing issue he was having. He was being charged “for text messages I was not making”, even though he had unlimited text messaging with his billing plan. Meanwhile, Jessica called for a supervisor to help locate the code. As this customer service request over the phone was taking quite a bit of time, the two of them then started to discuss what two people would normally discuss if just chatting; sports, the weather, movies and music and if Virginia was a nice place to go on vacation. The supervisor then came by Jessica’s station with no luck on finding a code.
Later that night, around 10:30 p.m., Brady received a call. He answered it and much to his surprise, it was Jessica. He answered the phone with the usual “hello” and the voice on the other end answered with “hello Josh.” Brady was “surprised” that she had not said “hello Mr. Brady.”
“I then asked who it was, and she said Jessica. She told me about her day, and hoped that I did not mind her calling.” Then according to Brady, she started to describe how much she hated working in a call center, and how the job “pays the bills”, and asked if she could “come visit me sometime”. Brady said that he “immediately started to record” the call. Brady also stated that Jessica was not aware she was being recorded, and that further conversations were recorded without her knowing.
The call lasted about 15 minutes, but Brady said she “spoke so fast and moved along through things” that he “didn’t have a chance to talk if I wanted to. It [the call] ended with me interrupting her and telling her I had to go to dinner with a friend.”
Brady immediately called customer care back and reported Jessica’s actions to a supervisor (Jason), and the Floor Manager (Also named Jessica) at the Coos Bay call center, which is where his call happened to be directed. The advice he received was to “play along” and continue to report her actions until they could locate someone “better equipped” to handle the situation.
Jessica then began to call “about every other day or so” which turned out to be almost 30 calls, according to Brady who reported each call she made to Sprint Nextel.
Sprint Nextel then told Jessica to cease and desist all contact with Brady, but that didn’t stop Jessica from contacting him. She somehow found out the screen-name of his AOL Instant Messenger account, and left messages threatening to kill him. Brady logged the messages and faxed them to Sprint, who about a week later sent Brady a letter, saying that his accounts have been terminated.
“The purpose of this letter is to inform our that our office has received a complaint regarding your recent questionable interactions with our customer care group. Recent interactions with our company have prompted us to formally contact you. Sprint Nextel terms and conditions state that “termination of services. consistent with this agreement…”, said the letter from Sprint Nextel.
Brady states that Jessica is still employed with Sprint Nextel, despite the fact that all instant messages left by Jessica were forwarded to Sprint Nextel.
As recently as July 10, 2007, as many as 1,000 accounts were terminated by Sprint Nextel because customers were complaining too much and asking too many questions about billing.
“While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time had led us to determine that we are unable to meet your current wireless needs,” said one letter to a sprint customer as recent as June 29, 2007. The letter states that the service will be terminated just one day after the letter was written despite saying they “understand switching to a new carrier causes an inconvenience.”
Two weeks ago, Sprint addressed the media about the mass-cancellations. “These accounts have been researched very carefully,” Sprint spokeswoman Roni Singleton said. “We feel strongly that the decisions we made, we stand by them. These decisions weren’t made lightly.”
“If the average person is calling less than once per month and these people are calling 40 or 50 times more, that takes away from customer service,” Singleton said. “Our priority is to improve the customer experience.”
Wikinews sent e-mails to Sprint Nextel on July 20 regarding the Brady incident; to date no response has been received.
Update: On July 23, 2007, Wikinews received an email response from a Sprint representative, going to some length to explain the termination of the customers who were calling up to hundreds of times a month. No information was given on the Brady case covered in this article; “customer privacy considerations” were cited as the reason and “no comment” was Sprint’s reply.
Wednesday, March 14, 2012
In an opinion piece published by CNN on Tuesday, Georgetown University law student and women’s rights advocate Sandra Fluke insisted she will not allow slurs from critics to silence her and other women from continuing to speak out on issues regarding women’s health and contraception.
Fluke has faced slurs and personal attacks after speaking before the House Democratic Steering and Policy Committee in the United States House of Representatives about women’s health and contraception. She was called a “slut” and a “prostitute” by talk radio show host Rush Limbaugh. In response to these attacks, Fluke has received public support from women, members of the media, and politicians including the President of the United States.
| Attacking me and women who use contraception by calling us prostitutes and worse cannot silence us. | ||
In her piece for CNN, Fluke took the opportunity to thank her supporters, writing, “By now, many have heard the stories I wanted to share thanks to the congressional leaders and members of the media who have supported me and millions of women in speaking out.” She characterized the “opponents of reproductive health access” who issued personal attacks against her as being motivated by an attempt to change the topic of conversation away from a dialogue about women’s health, and “to silence women’s voices regarding their own health care.”
Fluke wrote that the efforts by some to drown out women from speaking out about women’s health were unsuccessful. She came to this conclusion due to the multitude of positive comments and encouragement sent to her by both female and male individuals urging that contraception medication be considered a medical necessity.
Asserting that she would not remain silent on this issue of women’s health, Fluke wrote, “Attacking me and women who use contraception by calling us prostitutes and worse cannot silence us.”
She noted that a significant majority of women have utilized contraception medication, and commented that there exists a social disconnect between politicians attempting to make it more difficult for women to access this type of health care, and the views of society-at-large about the matter: “Restricting access to such a basic health care service, which 99% of sexually experienced American women have used and 62% of American women are using right now, is out of touch with public sentiment.”
Fluke concluded her piece by emphasizing that those in power should not govern based on ideology: “I am proud to stand with the millions of women and men who recognize that our government should legislate according to the reality of our lives — not for ideology.”
After being banned by Congressman Darrell Issa from speaking before a Committee on Oversight and Government Reform hearing on February 16 which consisted mainly of male panelists, Fluke appeared before a meeting of the House Democratic Steering and Policy Committee convened by Minority leader of the United States House of Representatives Nancy Pelosi on February 23.
Fluke spoke to the committee about the need for contraception to be covered by health care plans offered by employers, as a matter integral to women’s health. She cited multiple cases where women take contraception medication as part of their health care for treatment of medical conditions unrelated to birth control, including two women who suffer from polycystic ovarian syndrome, a woman who is afflicted with endometriosis and another who takes contraception in order to prevent seizures.
| Time and time again, women have been silenced in this discussion, a discussion about our own very personal health care decisions. | ||
Speaking before the United States Senate on February 17 along with fellow members Patty Murray, Kirsten Gillibrand, Barbara Boxer, and Charles Schumer, Senator Jeanne Shaheen of New Hampshire expressed her support for Fluke. Like Fluke, Senator Shaheen pointed out the need not to silence the voices of women in the public government debate about women’s health care: “Time and time again, women have been silenced in this discussion, a discussion about our own very personal health care decisions.” Senator Shaheen concluded her remarks with an explanation as to why she believes women should have significant representation in discussions about their health care: “Women deserve a voice in this debate because, after all, in the end this is about our health and it is about a health care decision that is between women, their families, their doctors, and their own faith.”
President Barack Obama called Fluke on March 2 to express his support for her courage to speak out on issues of women’s health. In his first press conference of 2012 on March 6, he discussed his reasons for deciding to call Fluke.
The President cited his personal thoughts about his own two daughters: “And the reason I called Ms. Fluke is because I thought about Malia and Sasha [Obama’s daughters], and one of the things I want them to do as they get older is to engage in issues they care about, even ones I may not agree with them on. I want them to be able to speak their mind in a civil and thoughtful way. And I don’t want them attacked or called horrible names because they’re being good citizens.”
President Obama went on to state that Fluke served as a positive role model for citizen participation in democracy and society: “And I wanted Sandra to know that I thought her parents should be proud of her, and that we want to send a message to all our young people that being part of a democracy involves argument and disagreements and debate, and we want you to be engaged, and there’s a way to do it that doesn’t involve you being demeaned and insulted, particularly when you’re a private citizen.”
When you run a business from home, you need all of the tools at your disposal to make keeping track of the details easier — but some tools, like Microsoft Excel, can take a startling array of forms. A collections business can utilize Microsoft Excel in several mundane and a few very startling ways.
Templates
There are tens of thousands of templates for Excel on the web, not to mention the dozens it comes prepackaged with. Check out a few that a debt collection agency can well use:
SLAs — While most of your service-level agreement will be in text form, there is always a page that requires some of Excel’s organizational capacity — the costs page. With Excel, it’s easy to manipulate cost-per-X, overtime agreements, what charges your contractor will authorize, and more.
Background Checks — One of the more important aspects of a solid debt collections effort is collecting all of the information you can about your debtor. With an in-depth background check template, you can simplify the process by using drop-down menus rather than manually-typed entries, and you can make sure that all of the questions get answered.
Employee Training Records — There are a lot of things that a debt collection agent needs to know, especially about the Fair Debt Collection laws. By putting together an exhaustive list and checking off when an employee has been trained on an item, you not only ensure that employees ARE fully trained, but you have the records to prove it.
Receipts — Debt collection receipts can vary in complexity from simple notes to full-page outlines of what’s been paid, what is owed, what is accruing interest at what rate, and how long it will take to pay off the debts at the current rate. Excel templates can do the latter with ease.
Marketing
Every startup debt collection agency faces challenges when it comes to getting clients. A few choice Excel tricks can make this a much easier process.
Direct Mail — For a third-party agency, getting customers is all about finding companies interested in selling you their debt. Contacting a mailing list renter that specializes in first-party collections groups and using Mail Merge to create a form letter announcing your service is easy with Excel.
Online Advertising — Keywords are king when it comes to online marketing. Get a pro to do research what keywords you should use, but request the results in Excel, so that you can sort by any of the several variables each keyword has, and find the best most easily.
The Back End
Excel spreadsheets can take care of much more than the financial paperwork in your back office.
Scheduling — Excel can easily produce both numerical and graphical schedules so that you can easily take notes or see potential scheduling conflicts.
Customer Tracking — There are a myriad of different options that a customer can take when it comes to servicing his debt. Excel can whip up a quick plan that will automatically calculate interest and the pay-off debt.
Inventory — Even a small business with few employees can go through a staggering variety of amount of supplies in a month. With Excel, you can keep inventory and know what you need to order when — but you can also project business a few weeks ahead so you can modify orders based on any potential downturns.
Article Source: sooperarticles.com/business-articles/freelance-home-business-articles/10-top-uses-excel-debt-collections-business-114651.html
About Author:
Jen Morrison is a writer for LastMinuteTraining.ca. Canada’s largest online marketplace for training. They provide access to Excel training in Toronto and in most other major centers across Canada.Author: Jen Morrison
Tuesday, February 27, 2018
On Saturday, William Luckey, also known as Bud Luckey, US animator who designed Pixar Animation Studios’ Toy Story character Sheriff Woody, died in a hospital in Newton, Connecticut; his son Andy Luckey announced the death via a Facebook post. Bud Luckey was 83 years old.
Luckey was born in Billings, Montana on July 28, 1934. He was known for animating counting songs for Sesame Street in collaboration with music of Turk Murphy and lyrics by Donald Hadley. In 1992, Luckey joined Pixar. “He was the fifth animator hired here at Pixar”, Pixar’s animating chief John Lasseter once noted.
He designed Sheriff Woody for Pixar’s first feature film Toy Story which was released in 1995. He also voiced Rick Dicker in Pixar’s 2004 movie The Incredibles and Chuckles the Clown in 2010’s Toy Story 3. Luckey had also designed characters for other Pixar movies including A Bug’s Life, Monsters, Inc. and Cars. He also voiced Eeyore, the donkey, in 2011’s Disney movie Winnie the Pooh.
In 2004, Bud Luckey was nominated for an Academy Award for Boundin’, a short film he wrote, directed, narrated, and sang. He received the Annie Award for that five-minute short. Luckey retired as an animator in 2008, but kept working as a voice artist until 2014.
Pixar’s official Twitter handle tweeted: “Thank you, Bud Luckey, to infinity and beyond. (July 28, 1934 – February 24, 2018)”. Lee Unkrich, director of Toy Story 3 and Coco, tweeted, “So sad to hear that Bud Luckey passed away today. He voiced Chuckles in Toy Story 3, but that was the least of his many amazing accomplishments. A tweet is not sufficient to sing his praises.”
A compilation of brief news reports for Thursday, April 26, 2007.
The Dow Jones Industrial Average closed at an all time record high of 13,089.89. The Dow climbed 1.05% [135.95 points] at its closing bell.
On February 27, the Dow had a record for the worst day since 2001 and plunged over 400.00 points by the closing bell, after the stock exchanges in Asia had a steep loss on the same day.
Sources
A group of around 30 or 40 anarchists launched an attack against a police station in Exarchia, a busy district in central Athens, in Greece. Meanwhile, another 70 hooded individuals launched other attacks. They set fire to vehicles, politician’s offices at the Kolonaki area and various bank departments in Exarhia. Greek Riot police responded with tear gas, while the fight between anarchists and the police still takes place in streets around the University of Athens. It is believed that the youths launched the attack in order to demonstrate their support to prisoners who started an uprising in three major prisons. Another demonstration takes place in Thessaloniki, but without any clashes, so far.
Sources
The United States Senate today passed a spending bill that sets a target date of March 31, 2008 for a complete pull-out of United States forces from Iraq. The House of Representatives has already passed a similar measure. The bill also includes US$100 billion for the continuing operations in Iraq and Afghanistan.
US President George W. Bush “will veto this legislation,” said White House spokesperson Dana Perino. “The president is determined to win in Iraq. The bill they sent us today is mission defeated.”
Related news
Sources
Colombia was faced with a nationwide electricity outage at 10:15 a.m. local time today. Traffic chaos and people trapped in elevators has been reported. Hospitals and airports continued operations, using their own backup generators.
Speaking on local radio, President Alvaro Uribe said, “It appears to have affected all of the country.”
“The blackout was caused by a failure at an energy substation in northern Bogota. We do not know what type of failure it was,” Manuel Maiguashca, vice minister of energy and mines, told reporters. Speculation that the outage was caused by left wing rebels was dismissed by officials.
Sources
Wednesday, September 17, 2008
The Federal Reserve took over American International Group (AIG) on Tuesday in an US$85 billion loan, in exchange for a 79.9% stake in the company.
A press release issued Tuesday stated that “the Board determined that, in current circumstances, a disorderly failure of AIG could add to already significant levels of financial market fragility and lead to substantially higher borrowing costs, reduced household wealth, and materially weaker economic performance.”
The deal allows AIG to draw up to US$85 billion in loans over the next 24 months to shore up the orderly sale of various divisions of the company without further interruption to the economy. In exchange, the Federal Reserve will have a 79.9% equity stake, primarily in the form of equity participation notes. The loan carries an interest rate of LIBOR plus 850 points. Should AIG fail, the loan is covered completely by company assets. Should AIG recover however, taxpayers could potentially recover large profits.
This news comes on the heels of the Federal Reserve refusing to bail out Lehman Brothers, forcing the company to file for bankruptcy on Monday after Bank of America(BoA) and Barclays PLC pulled out of negotiations over the weekend. The fact that AIG has thousands of divisions engaged in business across the globe sets them apart from the recent problems with other banks. AIG was built up over the last several years via the buyouts and mergers of many companies around the world, offering AIG’s stockholders a diverse base of income which allowed it to steadily increase profits.
It is this interconnectedness that had the Federal Reserve worried. Should AIG collapse, it could set off a global chain reaction in multiple markets. In an interview with the New York Times, former Treasury official Roger Altman said, “It’s the interconnectedness and the fear of the unknown. The prospect of the world’s largest insurer failing, together with the interconnectedness and the uncertainty about the collateral damage — that’s why it’s scaring people so much.”
While AIG, like many other banks, found itself embroiled in the middle of the sub-mortgage lending crisis, AIG has also been struggling to deal with controversies in other complex financial instruments such as credit default swaps. These markets have been exploding for several years, but due to lack of regulation by the government, recent reversals have seen AIG’s stock value tumble by over 90 percent in the last year.
byAlma Abell
Many sellers understand the importance of hiring a real estate agent to help them sell their homes. However, when you’re buying, you may feel hiring an agent is unnecessary. If you’re ready to start looking at homes for sale so you can buy a new one, you may want to consider working with Remax in Calgary. This real estate agency will ensure a positive buying experience.
Save Time
If you’ve ever looked through home listings, you know how many there are at any given time. It can take a lot of time to sift through them all and determine which homes are most likely to meet your requirements. A real estate agent from Remax in Calgary will ask about what you are looking for in a home, including your price range, and then present you with a shortened list of properties that best meet your needs.
Represent Your Interests
The seller’s agent isn’t going to represent your best interests when you are the buyer. They will be looking to get the highest selling price possible. While they still must follow all the same rules and aren’t legally allowed to mislead you. However, when you have an agent of your own, you can feel confident they will guide you along the right path so your purchase goes as smoothly as possible and you get a fair price. The good news is their payment comes out of the profits from the sale, not your pocket.
Get Results
It can be frustrating not to understand how the buying process works and find yourself outbid on home after home. To reduce the risk of this happening repeatedly, hiring an agent from Remax in Calgary can be the answer to all your problems. They can help you make the right decision so your offer is accepted more quickly.
Even buyers need the help of Remax in Calgary. Visit the Gagan Bilga Team website to learn more.
Friday, September 28, 2007
Bat for Lashes is the doppelgänger band ego of one of the leading millennial lights in British music, Natasha Khan. Caroline Weeks, Abi Fry and Lizzy Carey comprise the aurora borealis that backs this haunting, shimmering zither and glockenspiel peacock, and the only complaint coming from the audience at the Bowery Ballroom last Tuesday was that they could not camp out all night underneath these celestial bodies.
We live in the age of the lazy tendency to categorize the work of one artist against another, and Khan has had endless exultations as the next Björk and Kate Bush; Sixousie Sioux, Stevie Nicks, Sinead O’Connor, the list goes on until it is almost meaningless as comparison does little justice to the sound and vision of the band. “I think Bat For Lashes are beyond a trend or fashion band,” said Jefferson Hack, publisher of Dazed & Confused magazine. “[Khan] has an ancient power…she is in part shamanic.” She describes her aesthetic as “powerful women with a cosmic edge” as seen in Jane Birkin, Nico and Cleopatra. And these women are being heard. “I love the harpsichord and the sexual ghost voices and bowed saws,” said Radiohead‘s Thom Yorke of the track Horse and I. “This song seems to come from the world of Grimm’s fairytales.”
Bat’s debut album, Fur And Gold, was nominated for the 2007 Mercury Prize, and they were seen as the dark horse favorite until it was announced Klaxons had won. Even Ladbrokes, the largest gambling company in the United Kingdom, had put their money on Bat for Lashes. “It was a surprise that Klaxons won,” said Khan, “but I think everyone up for the award is brilliant and would have deserved to win.”
Natasha recently spoke with David Shankbone about art, transvestism and drug use in the music business.
DS: Do you have any favorite books?
DS: Lynch just came out with a movie last year called Inland Empire. I interviewed John Vanderslice last night at the Bowery Ballroom and he raved about it!
DS: Do you notice a difference between playing in front of British and American audiences?
DS: How many instruments do you play and, please, include the glockenspiel in that number.
DS: –I have a great photo of you playing the bass.
DS: You look cool with it!
DS: Do you design your own clothes?
DS: —that’s Will Lemon from Moon and Moon, right? There is such good buzz about them here in New York.
DS: You are often compared to Björk and Kate Bush; do those constant comparisons tend to bother you as an artist who is trying to define herself on her own terms?
DS: —as are you—
DS: I’d imagine it’s preferable to be considered the next Björk or Kate Bush instead of the next Britney.
DS: Does music feed your artwork, or does you artwork feed your music more? Or is the relationship completely symbiotic?
DS: When you are composing music, do you see notes and words as colors and images in your mind, and then you put those down on paper?
DS: Is it always pine trees that you see?
DS: What things in nature inspire you?
DS: Are there man-made things that inspire you?
DS: I photographed some of the famous drag queens here in New York. They are just such great creatures to photograph; they will do just about anything for the camera. I photographed a famous drag queen named Miss Understood who is the emcee at a drag queen restaurant here named Lucky Cheng’s. We were out in front of Lucky Cheng’s taking photographs and a bus was coming down First Avenue, and I said, “Go out and stop that bus!” and she did! It’s an amazing shot.
DS: If you go on her Wikipedia article it’s there.
DS: There are just so few areas left where there is natural edge and art that is not contrived. It’s taking a contrived thing like changing your gender, but in the backdrop of how that is still so socially unacceptable.
DS: How are you received in the Pakistani community?
DS: When you see artists like Pete Doherty or Amy Winehouse out on these suicidal binges of drug use, what do you think as a musician? What do you get from what you see them go through in their personal lives and with their music?
DS: Is it difficult to come to the United States to play considering all the wars we start?
Wednesday, December 7, 2005
Australian researchers say they have scientifically proven that stress causes sickness. The Garvan Institute in Sydney has discovered that a hormone, known as neuropeptide Y (NPY) is released into the body during times of stress. Their findings show the hormone can stop the immune system from functioning properly.
“Neuropeptide Y is one of those hormones that gets unregulated or released from neurones when stressful situations occur…it’s known for example that it regulates blood pressure and heart rates so your heart rate goes up but it hasn’t been known that it actually can affect immune cells as well,” said Professor Herbert Herzog, one of the researchers.
Herzog feels it is good to finally have proof of something people have suspected for so long.
“Now we have proven without doubt that there is a direct link and that stress can weaken the immune system and that makes you more vulnerable when you for example have a cold or flu and even in the more serious situations such as cancer can be enhanced in these situations,” said Herzog.
The Garvan Institute study centres on two key events that enable the human body to recognise foreign substances and control invaders. When our body encounters a pathogen (bacteria and viruses), the immune cells retain and interrogate suspects. Their activation is made possible by NPY. These cells then return to the lymph nodes, which are found all over the body, with information about the foreign invaders. The lymph nodes are where decisions about defence are made.
“Most of us expect to come down with a cold or other illness when we are under pressure, but until now we have mostly had circumstantial evidence for a link between the brain and the immune system,” said lead Garvan researcher, associate Professor Fabienne Mackay. “During periods of stress, nerves release a lot of NPY and it gets into the bloodstream, where it directly impacts on the cells in the immune system that look out for and destroy pathogens (bacteria and viruses) in the body.”
In the case of bacteria and viruses, TH1 cells are part of the attack team that is sent out on the ‘search and destroy’ mission. But when their job is done they need to be turned ‘off’ and the immune system reset. The same hormone, NPY, that activates the sentry cells now prompts the TH1 cells to slow down and die.
“Under normal conditions, circulating immune cells produce small amounts of NPY, which enables the immune cells on sentry duty and the TH1 immune cells to operate – it’s a yin and yang kind of situation. But too much NPY means that the TH1 attack is prevented despite the foreign invaders being identified – and this is what happens during stress,” added McKay.
The impact of stress on the body has been observed in athletes. Ph. D researcher at the University of Queensland, Luke Spence, together with the Australian Institute of Sport, studied elite and recreational athletes over five months.
They found elite athletes were more susceptible to respiratory diseases under stress.
“A lot of elite athletes put themselves through vast amounts of physical stress in their training, but also their emotional, psychological stress of feeling the pressure of Australia on their shoulders, wanting to compete and wanting to do their best,” said Spence.
It’s not just athletes who are prone to stress. Pressures at work and at home may cause emotional and mental stress that can be equally damaging. Almost a third of all work absenteeism in Australia is due to illness, costing employers over $10 billion a year.
“I think it has a huge impact for the work force and also for employers – if their employees are constantly stressed, constantly under pressure, they are more likely to get sick,” Spence said.
Further research could lead to the development of new drugs which may inhibit the action of the neuropeptide Y hormone.
Herzog warns people to minimise stress before it becomes a problem.
“Relaxation methods like yoga will help you to prevent that but there will still be people out there that are not responding to that and treatment by interfering with the system will be important,” he said. “There’s obviously some time until such a treatment will be available but this is something we will definitely work towards.”
The Garvan research will be published in the Journal of Experimental Medicine, Volume 202, No. 11.